DWP's own research found:— Paul Lewis (@paullewismoney) June 15, 2018
* Only a fifth (21%) applied online without help
* A quarter (23%) did not find their claimant commitment was explained well
* Four in ten had difficulties paying their bills
* One in three had housing payment arrears
* 4 in 10 (44%) said that got worse https://t.co/NFsRDRKodo
Who would have thought it?!
Governments (no matter what political hue) never learn that "flagship policies" always sink.